Should Language Service Providers Rethink Their Offerings?

By: Ana Moirano

In early January 2024, when many in the language industry were likely pondering how to eventually incorporate AI into their offerings or processes, OpenAI announced its GPT Store. Back then, a few translation GPTs could be found, including one built by Phrase called “Phrase Expert.”

By the time OpenAI launched the store to the general public, there were already more than three million GPTs done by pre-release testers. After the kind of hype seen in late 2022 with ChatGPT and all the drama surrounding the company’s CEO and Board in 2023, the store launch was also a popular subject in the news and on social media. 

Then, the announcement of the company’s text-to-video generator, Sora, arrived in February 2024, lest people get OpenAI out of their minds for too long. 

In March 2024, we asked readers if they had ever used Custom GPTs since the store was launched, and over two-thirds of respondents (64.6%) said No. Over a combined quarter of readers said they tested GPTs a bit after launch (14.6%) or from time to time (12.5%), and a very small percentage said they have been using them daily (8.3%).

Source: https://slator.com/

Full article: https://slator.com/should-language-service-providers-rethink-their-offerings/

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