SDL Trados 2014 SP2 Installation Error: Suite Repair utility
Thread poster: Elena Elena_Polunina
Elena Elena_Polunina
Elena Elena_Polunina
France
Local time: 06:43
English to Russian
+ ...
Mar 26, 2015

Hello,

I've just bought my Freelance License through TGB and downloaded the set-up files.

However, at the beginning of the installation I get this message:
"Set-up did not complete. The error is: Package 'Suite repair utility' could not be installed. Error number: -1."
Then the set-up closes.

Could you please help with that? I really want to be able to use the product that I've just paid for.

Thanks in advance,
Elena
... See more
Hello,

I've just bought my Freelance License through TGB and downloaded the set-up files.

However, at the beginning of the installation I get this message:
"Set-up did not complete. The error is: Package 'Suite repair utility' could not be installed. Error number: -1."
Then the set-up closes.

Could you please help with that? I really want to be able to use the product that I've just paid for.

Thanks in advance,
Elena

Update: Found the solution here: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948
It seems to be a very frequent problem.

[Edited at 2015-03-26 15:30 GMT]
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HerreraS
HerreraS
Spain
The same occurs to me May 1, 2015

The same occurs to me and I bought it also through here.

I am going to try that solution

Thanks!


 
Ender atesman
Ender atesman  Identity Verified
Local time: 08:43
German to Turkish
+ ...
The solution May 10, 2015

I deleted following lines about the installation of SDL Trados Studio 2011 in PackageTracking.xml before the installation of SDL Trados Studio 2014 SP2:

< Suite Id="TranslationStudio2011" Version="2.2.3046">
< Package Id="d1858c60-5e3d-44c3-81b2-1188907531d5" />
< /Suite>

The path of file PackageTracking.xml is:

C:\ProgramData\SDL\Chainer\PackageTracking.xml


After the installation you can add the deleted lines to
... See more
I deleted following lines about the installation of SDL Trados Studio 2011 in PackageTracking.xml before the installation of SDL Trados Studio 2014 SP2:

< Suite Id="TranslationStudio2011" Version="2.2.3046">
< Package Id="d1858c60-5e3d-44c3-81b2-1188907531d5" />
< /Suite>

The path of file PackageTracking.xml is:

C:\ProgramData\SDL\Chainer\PackageTracking.xml


After the installation you can add the deleted lines to the PackageTracking.xml.
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Yves Lanthier
Yves Lanthier
Canada
Local time: 01:43
English to French
kb.sdl.com's solution Nov 28, 2015

"Workaround 1" worked here: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948

 
CeciliaPeru
CeciliaPeru
Argentina
English to Spanish
Thanks, works fine. Jul 13, 2017

atesman wrote:

I deleted following lines about the installation of SDL Trados Studio 2011 in PackageTracking.xml before the installation of SDL Trados Studio 2014 SP2:

< Suite Id="TranslationStudio2011" Version="2.2.3046">
< Package Id="d1858c60-5e3d-44c3-81b2-1188907531d5" />
< /Suite>

The path of file PackageTracking.xml is:

C:\ProgramData\SDL\Chainer\PackageTracking.xml


After the installation you can add the deleted lines to the PackageTracking.xml.



 


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SDL Trados 2014 SP2 Installation Error: Suite Repair utility







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